1. Introduction
Fayora AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fayora.ai or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms
- Request consultations or quotes
- Subscribe to our newsletter
- Communicate with us via email or phone
- Engage our services
This may include: name, company name, email address, phone number, job title, company size, project details, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To respond to inquiries, provide consultations, and deliver our AI and software services
- Communication: To send updates, newsletters, and marketing communications (with your consent)
- Improvement: To analyze website usage and improve our services
- Legal Compliance: To comply with legal obligations and protect our rights
- Security: To detect, prevent, and address technical issues and fraudulent activity
4. Data Storage and Retention
We store your data securely using industry-standard encryption and security measures. Data is stored on servers located in the United States and may be transferred to other jurisdictions as necessary for service delivery.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our business relationship plus any required retention period for legal or compliance purposes.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who assist with website hosting, email delivery, analytics, and CRM (under strict confidentiality agreements)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to certain types of data processing
- Right to Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, contact us at privacy@fayora.ai.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Fayora AI
Email: privacy@fayora.ai